Payment & Shipping
If you live outside the EU, please login to your user account to get the prices and shipping options displayed which are valid for your country (excl. VAT)!
Payment
| Service | Supported Payment Means | Processing Time | Fees |
|---|---|---|---|
| Credit & Debit Cards | MasterCard, Visa, Discover, Diners Club, American Express, JCB, Union Pay and others. | Immediately | Small currency conversion fee (only if your bank account is not in EUR) |
| PayPal | PayPal is an option if you already have a PayPal account. | Immediately, if account has a balance. Payments via eCheck may take a couple days. | None |
| Bank Redirects | Payment services like iDEAL, Klarna, Bancontact, P24, EPS redirect you to your bank to approve a transfer. | Immediately to 1-3 days | None |
| Bank Transfer | Direct Bank Transfer from your account. Use your home banking software as usual. Works inside EU only. | 2-4 work days, home banking is usually faster | None inside the EU |
All fees and processing times are estimates only. Please ask the respective service provider for details.
Shipping
All products not delivered via ESD (digital download) are shipped from Germany via FedEx, DHL and other services, as available for your country. You have the option to select one of them according to your needs and budget. All listed times are estimations based on experience only.