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Contact Us

Please select one of the email addresses listed below for questions or suggestions. Your feedback and comments are always welcome.

Please understand that, due to the many timezones we serve around the globe, it is not practical for a small business to provide technical support on the phone. We can ensure much better availability and quality of service via email. This greatly helps us coordinate our replies in a more focussed fashion.

If you are calling by phone from outside Europe, please keep in mind we are in the CET time zone (GMT+1). Normal business hours are workdays from 10:00 to 18:00 CET.

Our Email Addresses

Support

Please contact (support at cognitone) for technical questions and all matters regarding our software, your user account and your licenses. Registered users please use the Contact Form for a higher priority.

Business & Press

For business proposals, press contacts, legal and privacy matters and business inquiries, please contact our (office at cognitone).

Social Media and Events

Any matters regarding social media and public activities we are involved in are best (social at cognitone). You also find us on Mastodon, SoundCloud, YouTube and our User Forum (links at bottom of page).

Websites

Our is responsible for maintaining this and other websites (webmaster at cognitone).

Note: JavaScript must be enabled on your browser for the above spam-protected links to work. If you do not receive a reply from us within several business days, your emails, or our replies, might be intercepted by spam filters. Please find possible solutions here